Asked every day, answered plainly
Everything sellers ask us.
Something missing? Call (888) 840-5230 or ask MAX AI in the corner — it knows these answers by heart.
Three steps: submit your vehicle online or by phone, meet an appraiser at one of our locations (or we come to you in virtual-hub markets), and get a written offer in about 20 minutes. Accept it and we handle the paperwork and payment on the spot.
Every written offer is valid for 5 full days. Take the time you need — compare it against any dealer trade-in, CarMax or Carvana offer. If you find a higher bona fide written offer, bring it to us.
That is the entire premise of the MAX. Our appraisers price against live auction and retail data, not a depreciation formula, which is why thousands of customers report higher offers than the big-box buyers.
No problem. We pay off your lender directly and hand you a check for the difference. If you owe more than the car is worth, we can still work with you on most negative-equity situations.
Cars, trucks, SUVs, luxury and exotic vehicles, motorcycles, RVs, boats and commercial vehicles — from a Ford to a Ferrari. Any year, any mileage, running or not.
Walk-ins are welcome at every physical location during opening hours. Booking online guarantees an appraiser is waiting for you, and mobile appraisals in virtual-hub markets are by appointment.
Your title (or lender details if financed), a valid photo ID, registration, and all keys and remotes. We take care of the transfer paperwork — there is no mountain of forms on your side.
The moment you accept the offer. You leave with a company check the same visit — most sellers are in and out in under 30 minutes including the appraisal.